Privacy policy
ranacorporation.com tailored to Rana Corporation Pvt Ltd, based in India and operating in fire fighting installation and electronics sales (inverter batteries, fans, solar panels).
Rana Corporation Pvt Ltd (referred to as “Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website ranacorporation.com (the “Site”) or interact with us for our fire fighting installation services and sale of electronics items such as inverter batteries, fans, and solar panels.
Please read this policy carefully. By using our Site or services, you consent to the practices described in this policy.
Information We Collect
We may collect the following categories of personal and non-personal information:
Personal Information You Provide
Contact details: Name, email address, phone number, postal address.
Business information: Company name (if applicable), GST number (for billing/invoicing).
Transaction data: Details about products you purchase (inverters, batteries, fans, solar panels, fire fighting equipment) or installation services you request.
Communications: Any information you provide when contacting us via forms, email, phone, or chat.
Automatically Collected Information
Usage data: IP address, browser type, operating system, referring URLs, pages viewed, time and date of visits.
Cookies and tracking technologies: See a Section below.
Information from Third Parties
Payment gateways (e.g., Razorpay) – we receive only transaction status, not full payment card details.
Social media platforms if you interact with our pages.
How We Use Information
We use your personal data for the following lawful purposes:
To provide products and services: Process orders for inverter batteries, fans, solar panels, fire fighting equipment; schedule and manage fire fighting installation services.
Customer support: Respond to inquiries, complaints, or technical support requests.
Order fulfilment & delivery: Coordinate shipping, installation, and after-sales service(by the brands).
Payment processing: Facilitate invoices, receipts, and payment reconciliation.
Legal compliance: Maintain records as required under Indian laws (e.g., GST, consumer protection).
Marketing & updates: Send promotional offers, product updates, or service reminders (only with your consent, where required).
Website improvement: Analyse usage trends to enhance user experience and site functionality.
Legal Basis for Processing
(Under Indian & Applicable Law)
We process your personal data based on:
Contractual necessity: To fulfil your orders or installation requests.
Consent: When you sign up for newsletters or marketing communications.
Legal obligation: To comply with Indian tax, fire safety, or corporate regulations.
Legitimate interests: To improve our services, prevent fraud, and secure our website.
Sharing Your Information
We do not sell or rent your personal data. We may share information with:
Service providers: Delivery partners, installation subcontractors, payment gateways, cloud hosting (e.g., AWS, Bluehost, Google Cloud), and IT support.
Legal authorities: If required by law, court order, or government agency (e.g., police, GST department, fire department).
Business transfers: In case of merger, acquisition, or asset sale (you will be notified).
Professional advisors: Auditors, lawyers, or insurers.
All third parties are contractually obligated to protect your data and use it only for specified purposes.
Data Retention
We retain personal data only as long as necessary:
Transaction data: 7–10 years to comply with Indian tax and accounting laws.
Inquiry/contact data: 3 years after last interaction.
Usage data: 12 months for analytics.
After retention periods expire or securely saved for future usages, data is securely deleted or anonymised.
Data Security
We implement industry-standard security measures including:
SSL encryption on our website.
Restricted access to personal data (only authorised employees).
Regular malware scans and firewalls.
Secure storage of physical records for fire fighting installations (compliance with safety norms).
However, no internet transmission is 100% secure. You use our Site at your own risk.
Cookie and Tracking Technologies
We use cookies to:
Remember your preferences (e.g., language, cart items).
Analyse site traffic.
Prevent fraud and enhance security.
Types of cookies:
Essential cookies (required for site operation).
Functional cookies (remember your choices).
Analytics cookies (anonymous usage statistics).
Managing cookies: You can disable cookies via your browser settings. Note that some site features may not work properly.
Your Rights
(Under Indian IT Act & DPDPA 2023 - where applicable)
As an Indian resident, you may have the following rights:
Right to access: Request a copy of your personal data we hold.
Right to correction: Rectify inaccurate or incomplete data.
Right to deletion: Request erasure of your data (subject to legal retention needs).
Right to withdraw consent: For marketing communications.
Right to grievance redressal: File a complaint with our Grievance Officer (see below).
To exercise these rights, contact us at support@ranacorporation.com. We will respond within 30 days as per Indian law.
Third-Party Links
Our Site may contain links to external websites (e.g., payment partners, social media). We are not responsible for the privacy practices of those sites. Please review their policies before providing any personal data.
Children's Privacy
Our products and services are not intended for individuals under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us to delete it.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in law, our practices, or technology. The revised version will be posted on this page with an updated “Last Updated” date. Significant changes will be notified via email or a banner on our website.
Grievance Officer
(as per Indian IT Rules, 2011)
For any questions, complaints, or requests regarding this privacy policy or your data, please contact our Grievance Officer:
Name: Mr. Sarfaraz Rana
Designation: Director
Email: support@ranacorporation.com
Phone: +91 9999202205
Postal Address: Rana Corporation Pvt Ltd, Near Amruda wali masjid, Ground floor, Shop no. 6/7, Moh. Sayyadan, Thana Bhawan, Shamli, Uttar Pradesh - 247777 GSTin - 09AALCR4339M1ZP
Response time: We will acknowledge your complaint within 24 hours and resolve it within 30 days.
Consent & Juridiction
By using our website and services, you consent to this Privacy Policy. All disputes arising from this policy shall be governed by the laws of India and subject to the exclusive jurisdiction of courts in Shamli only.
Rana Corporation Pvt Ltd – committed to protecting your privacy while delivering reliable fire fighting installations and quality electronics across India.
Others
Who we are: Our website address is https://ranacorporation.com
Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the gravatar service to see if you are using it. The gravatar service privacy policy is available here: HTTPS://automattic.Com/privacy/.
After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media: If you upload images to the website, you should avoid uploading images with embedded location data (exif GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites: Articles on this site may include embedded content (e.G. Videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
WHO we share your data with: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent: Visitor comments may be checked through an automated spam detection service.